This page names the companies that handle personal information for each of our apps today: what each one does, what it handles, and where it is. Our Privacy Policy describes each kind of provider and the rules they follow.
We update this page when we add or replace a provider within those kinds, and the date at the top says when it last changed. Before we add a new kind of provider, or use information for a new purpose, we change the Privacy Policy and tell you first.
Each app also lists the services you can connect to it, such as Jobber. Those are yours, not our providers: each works on your authorization and under its own terms and privacy policy.
Changed
- Vercel: runs Changed and delivers its pages; stores photos, videos, logos, signed PDFs and email attachments; measures page speed and counts page views without cookies, when switched on. Handles: everything Changed stores or shows, and request data such as IP address and browser. Where: United States.
- Neon: Changed's database. Handles: everything Changed stores. Where: United States.
- Resend: sends sign-in codes, invites, change orders and signed copies by email, and receives email sent to company addresses. Handles: names, email addresses, and each message with its attachments. Where: United States.
- Stripe: subscription payments and sales tax, if you are on a paid plan. Handles: your plan, billing contact and address, and card details. Where: United States.
- Google: sign-in with Google, when you choose it. Handles: your name, email address and picture. Where: United States.
- Anthropic: the AI for Autofill, reading forwarded emails, and the Ask Changed help chat. Handles: what each feature sends, as the Privacy Policy describes. Where: United States.
- Cloudflare Workers AI and Groq: turn the sound of a video note into words. Handles: the sound, in short pieces, which is not stored. Where: United States.
- Sentry: error reports, when switched on. Handles: what went wrong, the page with private parts removed, browser and device, and an internal user number. Where: United States.
- PostHog: product analytics and masked session replay, when switched on. Handles: pages visited and taps, masked replays, browser and device, and an internal user number. Where: United States.
Services you connect to Changed
- Jobber: jobs, clients, products and services and your team come in; signed change orders go back to the job. Canada and the United States.
- Quo: sends sign-off texts from your own number, and brings back replies and delivery reports. United States.
- Your AI assistant (such as Claude, ChatGPT or Muse): reads and acts in Changed as the person who connected it. Its provider's policy covers what it does with what it reads.
Matched
- Vercel: runs Matched, delivers its pages and runs its scheduled syncs; measures page speed and counts page views without cookies. Handles: everything Matched stores or shows, and request data such as IP address and browser. Where: United States.
- Neon: Matched's database, including uploaded statements, which are stored encrypted. Handles: everything Matched stores. Where: United States.
- Resend: sends sign-in codes, invites, the weekday Needs a job email, support replies, and alerts to us when a connection breaks. Handles: names, email addresses, and each message. Where: United States.
- Stripe: subscription payments and sales tax, if you are on a paid plan. Handles: your plan, billing contact and address, and card details. Where: United States.
- Google: sign-in with Google, when you choose it. Handles: your name, email address and picture. Where: United States.
- Anthropic: the AI for Ask Matched, the help chat. Handles: your question, the conversation and the account summary the Privacy Policy describes. Where: United States.
- Plaid: connects a bank card or American Express, when switched on. Handles: your bank sign-in, in Plaid's own window (Matched never sees it), and the cards you choose with their posted charges. Where: United States.
- Sentry: error reports, when switched on. Handles: what went wrong, the page with private parts removed, browser and device, and an internal user number. Where: United States.
- PostHog: product analytics and masked session replay, when switched on. Handles: pages visited and taps, masked replays, browser and device, and an internal user number. Where: United States.
Services you connect to Matched
- Jobber: jobs, clients, your team, clock-ins and expenses come in; confirmed expenses and their receipts go back to the job. Canada and the United States.
- Float: card charges, receipts, custom fields and approved bills come in. Matched writes nothing to Float. Canada.
- Ramp: card charges, receipts, accounting fields, cards and users come in. Matched writes nothing to Ramp. United States.
- Brex: card expenses, receipts and the fields on them come in. Matched writes nothing to Brex. United States.
- Your AI assistant (such as Claude or ChatGPT): reads charges and matches, and can confirm or undo a match, as the person who connected it. Its provider's policy covers what it does with what it reads.
Dose
- Railway: runs Dose's server and background work. Handles: everything Dose processes. Where: United States.
- Vercel: runs Dose's websites and apps, and counts page views without cookies, when switched on. Handles: what the pages show, and request data such as IP address and browser. Where: United States.
- Neon: Dose's database. Handles: everything Dose stores. Where: United States.
- Upstash: a job queue. Handles: the jobs waiting to run, such as a reading to sync. Where: United States.
- Cloudflare R2: stores pool photos and export files. Handles: the photos, with location data removed, and exports. Where: United States.
- SendGrid: sign-in emails, service reports and export links. Handles: names, email addresses, and each message. Where: United States.
- Google (Gemini) and Anthropic: read test strip photos. Gemini reads them, and Anthropic reads one when Gemini cannot or is unsure. Handles: the test strip photo, resized and with location data removed, which is not kept. Where: United States.
- Stripe: subscription payments, if you are on a paid plan. Handles: your plan, billing contact and address, and card details. Where: United States.
- Google: sign-in with Google, when you choose it. Handles: your name, email address and picture. Where: United States.
- Sentry: error reports. Handles: what went wrong, where, and an internal user number. Where: United States.
Services you connect to Dose
- Jobber: the integration itself. Visits, properties, clients and your team come in; readings and notes go back. Canada and the United States.
Crews Out
- Vercel: hosts crewsout.com and the Crews Out app, runs its daily background job, and measures how fast pages load and counts page views without cookies, when those are switched on. Handles: everything Crews Out stores or shows, and the technical data in each request, such as IP address and browser. Where: United States.
- Neon: the database. Handles: accounts, companies, crews, balances, time off requests and their history. Where: United States.
- Resend: email. Sends sign-in codes and links, and brings "Talk to a person" messages to us. Handles: email addresses, names and each message. Where: United States.
- Google: sign-in with Google, when someone chooses it. Handles: name, email address and picture from the Google account. Where: United States.
- Anthropic: our AI provider. Reads the dates people type when they ask for time off, and answers Ask, the help chat. Handles: the words typed for the dates, today's date and the company's time off type names; the questions, the conversation and the page in Ask. Where: United States.
- Sentry: error reports, when switched on. Handles: what went wrong, on which page with private links removed, browser, device and an internal user number. Where: United States.
- PostHog: product analytics and session replay, when switched on. Handles: pages visited and taps, with private links removed, form inputs hidden and no replay of crew or approve pages, and an internal user number. Where: United States.
Services you connect to Crews Out
- Jobber: the company's own Jobber account, when the office connects it. Crews Out reads the account and the team, and writes time off tasks to the schedule only after approval. Handles: the account's name and ID, team members' names, email addresses, mobile numbers, time zones and roles, and the tasks Crews Out writes. Where: Canada and the United States.
- AI assistants (such as Claude, ChatGPT or Muse): connected by a person to work as them in Crews Out, after they press Allow. Handles: what that person can see in Crews Out and what they ask it to do. Where: set by the assistant's own provider.
WhatsApp and the messages app on someone's phone are theirs, not our providers. Crews Out fills in the words, and the person sends the message from their own phone.
Weather X
- Railway: runs Weather X's server. Handles: everything Weather X processes. Where: United States.
- Neon: Weather X's database. Handles: everything Weather X stores. Where: United States.
- Google: sign-in with Google, when you choose it. Handles: your verified email address only. Where: United States.
- Open-Meteo: weather forecasts and records, and finding the town an admin enters. Handles: map coordinates and dates, and the town as typed. Nothing that names you, your clients or a job. Where: Switzerland.
Services you connect to Weather X
- Jobber: the integration itself. Visits, jobs and your team list come in; weather notes and calendar items go back. Canada and the United States.
Our websites and email
For crewcabstudios.com, and for writing to us.
- Vercel: runs our website and measures page speed without cookies. Handles: request data such as IP address and browser. Where: United States.
- Neon: keeps the list of people who ask to hear about an app. Handles: email address and what you wrote. Where: United States.
- Google Workspace: our email, including hello@crewcabstudios.com. Handles: what you send us and our replies. Where: United States.
- Resend: receives mail sent to our inbound address and passes it to our email, when switched on. Handles: the message and its attachments. Where: United States.
- Sentry and PostHog: error reports and product analytics, when switched on, as the Privacy Policy describes. Where: United States.
Part of our Privacy Policy.